How to Fix an iPhone Not Receiving Calls. I need to know how to fix an iPhone not receiving calls.
It isn’t the phone’s fault if no one ever calls you.
I’ve had people swear they did try to call me.
Have you paid your phone bill?
Of course I have.
That doesn’t mean you don’t have reception.
Everything else with wireless works. And you can’t blame this on me being too close to a wireless router or someone else’s cell phone interfering with my signal.
Put the iPhone in airplane mode.
That is the opposite of my intention of being able to receive calls.
Putting it in airplane mode and then back refreshes your iPhone’s network settings. It may fix your cellular or wi-fi signal.
I’m just making calls right now, well, failing to receive them.
That tells me that the problem then isn’t because it is in airplane mode.
I’d put that in the ultimate embarrassing human error.
You can go the more direct route by going to settings, general, reset, reset network settings, confirm to change it, then let the phone restart.
That’s both a settings change and a restart. I’d like advice that doesn’t assume endless reboots will fix this.
If you changed phone carriers recently or had the local network change its numbers before the G, you may need to update the data profile.
How do you do that?
This process depends on your cell phone network, but for the iPhone 5 with most carriers, go to home, phone, enter the number for your carrier, then hit call, then Okay.
Then it should be talking to the network.
Yes, and it will search for the profile updates for your carrier. Let it finish, and maybe reboot the phone just in case.
And then I see if I can call someone and have them call me.
If you couldn’t hear people though it received the call, I’d say the problem was your headset or volume setting.
I’m not even to the point of can you hear me now. What else could it be?
The iOS 9 update caused iPhones to stop receiving or drop FaceTime calls.
This is standard phone calls. And if it were the recent OS update, I’d know to do a restore to a prior OS version that worked.
If it just did an update and the phone stopped receiving calls, still do a reboot. And if that fails, you could try to do a restore.
I wonder if it is a hardware problem.
The iPhone 5 and 6 don’t have the antenna problem some prior phones had, where holding the antenna while you held the phone caused it not to make or receive calls.
I remember the pictures of people putting it in a headband to let them make calls.
Just putting it in a case to call instead of sweating hands short circuiting the antenna was enough to fix it.
My iPhone doesn’t receive calls in any position.
Then the next location it needs to be is the Apple store, so the genius bar can look at it.
It doesn't take a genius to know that's the last step.
The other solution is a new phone if not a new network.
Tags: How to Fix an iPhone Not Receiving Calls, iPhone, iPhone 6s Plus, iPhone 6s, iPhone 6, iPhone 5s, iPhone 5